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Which theme can we help with?

Choose your theme to send us a support request. Many answers are already in the documentation, so it is worth a quick search first.

  1. Pipeline

    Questions about Pipeline's settings, features, or a bug you have found.

  2. Story

    Questions about Story's settings, features, or a bug you have found.

  3. Analog

    Questions about Analog's settings, features, or a bug you have found.

What we help with

  • Bugs in the theme
  • Questions about theme settings and features

What we cannot help with

  • Third-party app integrations
  • Installing theme updates
  • Custom code and design changes

For custom work, hire a Shopify Expert. For app questions, contact the app's developer.

Licensing

Our themes are sold only on the Shopify Theme Store. A copy bought anywhere else is not licensed.