Story Theme Support

How can we help?

We help with bugs in the theme and questions about its settings and features. We can’t help with third-party app integrations, installing theme updates, or custom code and design changes.

For custom work or installing updates, hire a Shopify Expert. For app questions, contact the app’s developer.

Your name*

Email*

We reply to this address.

Store URL*

Your storename.myshopify.com address

Theme version

Find your theme version , Si apre in una nuova scheda

Your question or issue*

Share preview link

Add one if the theme isn’t published. How to get a share preview link , Si apre in una nuova scheda

Is your storefront password-protected in Preferences?

No, the storefront is public

Yes, a password is set

Storefront password

Only the storefront password. Never send your admin login.

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